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It is my experience that many times–maybe even most–when VA sends a release a private provider, the provider ignores the request.If the provider does respond, many times they will ask that we pay them in advance for the records. The first thing you will get from VA once you file your claim is a lengthy letter commonly referred to as a “VCAA letter.” This is a letter required by the law that tells you what we will do, what you will be expected to do, and in very general terms tell you how we will decide.I have worked for VA for over 36 years and the overwhelming majority of people who work for VA are committed to the mission.If we are not clear or you think we have made a mistake, let us know so we can both fix it, and provide a learning opportunity for our staff to serve other Veterans better.Additionally, legal requirements can sometimes be confusing and time consuming.To have the best experience possible I recommend the following: 1.you back hurts a little but when you get out you get a job as a long hall truck driver or a construction working and don’t file a claim for years.
Even if, during the course of working the claim you do get additional information you can always submit it when you get it. If you think our decision didn’t consider something, didn’t cover a topic, or is wrong, call your representative right away.
Some claims, such as those involving participation in nuclear tests, covert operations, military sexual trauma or other similar circumstances where records may be difficult to locate can and frequently do take longer, sometimes much longer. To meet the challenge of a rapidly growing claims volume, VA has been provided with significant numbers of new staff in the last couple of years.
Their jobs are complex and it takes a while to become fully qualified so if you think we made a mistake, ask you may be right. While there are attorneys who will represent you for a fee, it is rarely necessary to pay to have your claim processed efficiently and successfully.
On the other hand if you broke your leg and recovered from it you should claim that because the fracture, if found on x-ray, can be service connected.
While it might only warrant a zero percent evaluation now, if you develop arthritis at the site later, you are covered.
Don’t claim things like personality disorders, baldness, the fact that you wear glasses, or similar kinds of things because they are considered “constitutional or developmental abnormalities” that you would have gotten whether or not you were in service. Don’t claim lab results like hematuria (blood in the urine) or high cholesterol. On the other hand, you should claim pseudofolliculitis barbae (a skin condition that affects some black people). If private providers have treated you, get the records and send them to us.